PlTerms and Conditions

​PRICING
All prices stated are in UK pounds Sterling and exclude VAT (Value added tax) until checkout, where UK customers will incur 20% VAT, international customers will not pay VAT.
Prices are subject to change at any time.

PAYMENT AND OWNERSHIP OF GOODS
Goods remain property of High Pressure Airsoft until paid for in full.

Order Fulfilment
We aim to pick, pack and dispatch all orders within 1-2 working days, with the exception of custom builds, pre order and special order products.

DELIVERY OF GOODS
Delivery within the UK can be by either Royal Mail or DPD depending on speed of service chosen and your location.
Delivery times quoted only include working days (Monday-Friday, excluding bank holidays)Please note that High Pressure Airsoft cannot be held responsible for any delays caused by Acts of God, industrial action, vehicle breakdown, service providers miss sorting
If we cannot fulfil or deliver your order within these times or have any other problems with your order, we will contact you by email or phone as soon as possible. We will also give you an expected delivery date and allow you to cancel your order if you wish.
Please note that air tanks are supplied empty due to very strict courier regulations.
Missing items MUST be reported within 48hours of receipt of delivery. 
Please note, HPA engines and other airsoft upgrades require skill to install and work carried out should be carried out by an insured airsoft technician. Anything damaged by improper installation is not covered under warranty.

If items delivered are damaged in transit please contact us within 48hrs of delivery, photos for proof may be required, some items may be required to be returned to us at our cost.

Please note the level of insurance you have on your order is down to the shipping option you choose.

Insurance covers, damage, loss and Theft 

Royal Mail 2-4 day up to £50
DPD 1-2 day up to £500
Saturday Guaranteed up to £500
Royal Mail International up to £500
Extra Insurance be bought for £7 this will cover up to £5000


CANCELLATION
You have the right to cancel your order so long as it has not been shipped. To cancel your order please call us on 07464959301.

Refunds will not be given on custom builds, MTW builder or anything else that we have to specifically order in for you. 

RETURNS AND FAULTY GOODS
In the unlikely event that you have ordered items you did not want, you have 30 days from the date of delivery to return the item(s)

Unwanted item(s) returned must be in as new condition, these will be subject to a 10% restocking fee.
We recommend the use of Royal Mail, UPS or DPD.
It is your responsibility to ensure goods are returned to us, no refunds will be given for lost, damaged or stolen items so ensure adequate insurance has been applied.
All returns are usually processed within 72 hours of delivery.
When returning your product please include full details of the fault and full contact details/order details' failure to do this will delay any work to be carried out or refund.

Returns are to be sent to: High Pressure Airsoft, Unit 19 Warren Road, Scunthorpe, DN15 6XH

Due to an update to PayPal's T&C's regarding returns, if you have made your payment using paypal we will refund you the item cost less 3% 


WARRANTY AND REPAIR 
If you suspect your product to be faulty within its warranty period please contact us or the manufacturer for advice and/or repair, we will cover the cost of your shipping to us or the manufacture. However if the item(s) damaged are found to be user error we may require you to cover all costs before we send the item(s) back to you.
Due to the nature of the products we sell, High Pressure Airsoft does not offer a refunds on prebuilt Rif's or air tanks unless they are in a resell-able condition. This does not affect your statutory rights.
Returns are to be sent to: High Pressure Airsoft, Unit 19 Warren Road, Scunthorpe, DN15 6XH


WEBSITE ACCURACY
We work extremely hard to ensure our website is as accurate as possible to ensure stock levels/images are correct. However, mistakes can happen and we will contact you as soon as possible if you have made an order we cannot fulfil. We cannot guarantee or be held responsible for any claim resulting from the accuracy of the information supplied. Pictures of products are for illustration only. Product specifications may change without prior notice.


TELEPHONE ORDERING
We aim to give the most accurate and up to date information available when taking telephone orders, however we cannot guarantee and be held responsible for any claim resulting from the accuracy of the information supplied. Product specifications may change without prior notice.
We may record all telephone conversations for confirmation and training purposes.

GOVERNING LAW AND CONTRACT INFORMATION
No contract will exist between you and High Pressure Airsoft. Until the point of shipping, you have the right to decline your order. These contracts do not affect the consumers' statutory rights.
These terms and conditions shall be governed by and construed in accordance with the laws of England and the parties irrevocably submit to the exclusive jurisdiction of the English Courts.
If any part of our terms and conditions is determined by a UK court to be invalid, illegal, void or otherwise unenforceable under any current or future law, the remainder of our terms and conditions shall not be affected thereby.